Eliminate the need for your support agents to switch between platforms to offer the required assistance to your customers. Empower support representatives to focus on critical cases instead of repetitive cases by converting discussion threads into resources.
Make resource navigation a breeze with the suggestive search feature that displays relevant resources to community users when they use the search bar. Enable members to locate similar existing cases when creating new cases. Build self-service environments to increase case deflection rates.
The real-time data sync between the platforms warrants a transparent case management process. Both customers and the support team can access recent updates instantly on their respective ends. It tracks updates and accelerates the case resolution process.
Keep your customers happy and satisfied by streamlining the service delivery process. Eliminate the need to navigate all the way to CRM and save user licensing costs. Leverage your community’s resources for efficient, 24x7 self-service availability.
Offer the best of both worlds-community and support, to your customers directly in your community. The seamless data sync increases collaboration between customers and the support teams. Direct technical assistance in the community ensures a superior CX.
Deliver Exceptional Self-Service and Seamless Support With KaseSync in Your Corner Our roots are ingrained in innovation to give you a competitive-advantage and an ROI boost.
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I’m very impressed with the quality and speed of work from
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